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Professional Pet Sitting as a Career
Welcome
Introduction to the course (3:08)
Instructions
Module 1: Business Creation
Module 1 Overview (1:03)
Lesson 1: Introduction to pet sitting (6:36)
Lesson 2: Hallmarks of a professional (5:56)
Lesson 3: Assessing your knowledge (4:19)
Lesson 4: Research and planning (7:11)
Lesson 5: Your business name and structure (6:26)
Lesson 6: The 4 B's (11:24)
Lesson 7: Branding basics (3:18)
Lesson 8: Services and service area (4:26)
Lesson 9: Rates and payment options (6:41)
Lesson 10: Pet-sitting service contract (6:53)
Lesson 11: Business supplies (4:02)
Module 1 Recap (1:06)
Module 1 Assessment
Module 2: Pet Care Basics
PPSAAC Module 2 Overview (1:04)
Lesson 1: Dog 101 (8:09)
Lesson 2: Cat 101 (5:32)
Lesson 3: Dog visits (9:01)
Lesson 4: Cat visits (9:51)
Lesson 5: Pet health (5:16)
Lesson 6: First aid (6:22)
Lesson 7: Sanitation practices (5:22)
Lesson 8: Transporting pets (3:37)
Lesson 9: Pet behavior issues (6:34)
Lesson 10: Other pet issues (5:14)
Lesson 11: Other pet types
Module 2 Recap (1:30)
Module 2 Assessment
Module 3: Business Operations
Module 3 Overview (0:56)
Lesson 1: Policies and procedures (10:40)
Lesson 2: Scheduling (4:17)
Lesson 3: Meet and greets (10:10)
Lesson 4: Best practices for visits (3:10)
Lesson 5: Customer service (7:28)
Lesson 6: Client complaints (6:23)
Lesson 7: Record keeping (6:43)
Lesson 8: Getting help (8:14)
Lesson 9: Protecting your company's reputation (7:43)
Lesson 10: Continuing education (4:05)
Module 3 Recap (1:06)
Module 3 Assessment
Module 4: Marketing Strategies
Module 4 Overview (1:05)
Lesson 1: Your marketing strategy and USP (10:44)
Lesson 2: Your business website (6:24)
Lesson 3: Word of mouth (4:47)
Lesson 4: Other conventional advertising methods (4:46)
Lesson 5: Business directories (3:52)
Lesson 6: Social media (9:57)
Lesson 7: Community involvement (5:36)
Lesson 8: Networking (5:38)
Lesson 9: Public relations (7:52)
Lesson 10: First impressions (5:12)
Module 4 Recap (1:03)
Module 4 Assessment
Module 5: Pet Sitter Health and Safety
Module 5 Overview (1:00)
Lesson 1: Common scams (4:27)
Lesson 2: Safety precautions for visits (5:19)
Lesson 3: Avoiding bites and scratches (5:43)
Lesson 4: Other health concerns for pet sitters (4:28)
Lesson 5: Disasters and extreme weather (7:08)
Lesson 6: Pet loss (6:53)
Lesson 7: Compassion fatigue and burnout (7:38)
Lesson 8: Saying "no" (9:11)
Lesson 9: Supporting staff (9:15)
Module 5 Recap (1:01)
Module 5 Assessment
Final Steps
You did it! (1:49)
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Next steps
Lesson 10: Pet-sitting service contract
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